Delivery & White Glove
Delivery & White Glove
Large game room items ship by freight. Here is what that looks like from order to your game room.
Curbside freight
The carrier brings the crate to your door on a truck with a lift gate. You are responsible for moving the crate inside and setting up the item. Best for buyers with help and a plan.
White glove delivery
The delivery crew brings the item inside, places it in the room you choose, and removes the packaging. Some items include basic setup. This is the worry-free option for big machines.
What to expect
The carrier calls you to schedule a delivery window. Someone needs to be present. Freight deliveries are typically scheduled Monday through Friday during business hours.
Delivery times
Freight takes longer than parcel. Most large items arrive within 1 to 3 weeks depending on your location. Made-to-order items add their build time on top. Every product page shows availability so you know before you order.
Questions
Email ops@theamusementco.com or call +1 (888) 899-5958 for delivery questions.